Computer Techs… grrrr

Computer Technicians need to stay ahead of the average user. I’ve been having issues while switching over to my laptop full time. I want to use my old PC hard drive as an external hard drive – so I bought a kit and installed it and ta da! I have an external hard drive. So I plug it into my MacBook and try to recover my files — mainly my school files, business files, photos and music. Everything is going peachy, until I try to recover my iTunes. All the files are “invisible” to protect music pirating.

Now part of the problem is with iTunes; to discourage people from plugging in each other’s iPods and just dragging and dropping music, the files on an iPod are invisible too. So I downloaded TinkerTool for Macs, hoping to be able to access these invisible files on my iPod and recover my 3000+ songs. To be honest, I think that the average user would be using their iPod to recover after a hard drive crash or something – it’s another form of media backup. But, Apple never asked me… and TinkerTool only recovered 1300 songs. Apple describes how to move your library from one computer to another, but I didn’t think I’d need to prep for the move seeing as my hard drive was becoming external to my laptop.

Anyway – so I give my mom my (new!) external hard drive, and my iPod (just in case) and she brings it into the Tech Guy at her work. This morning he calls me and says, “I can’t find the iTunes folder.” Are you kidding me?! That’s why I sent the damn things to you in the first place buddy!!

He said he’d keep working on it. Then, when I got home, my mom had left the external drive at my desk. I plug it in thinking, “Yay 3000+ songs recovered!” only to discover (to my eyes & search’s eyes too) that nothing has changed. I am SO angry at this point. 1. I don’t have my music, and 2. I have to send it back to him, and 3. I discovered that I don’t have writing permissions for my external hard drive – only read permissions. Whole lot of good that does me!

Also – I sent him our Wireless Linksys router so he could password our network with something I would know. The last Tech Guy forgot to tell me the password. So right now I’m connected to some random unprotected internet in the neighbourhood. Ugh. I just want this to be less of a hassle!! And, the Office Trial Version doesn’t let me print so I have to go buy Office for Mac sooner than anticipated.

Related posts: